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What Our Customers Are Saying
5 out of 5 stars
Novea was very professional and friendly. Answered all my questions and assured me on everything. Their help was great!
Austin R.
5 out of 5 stars
Ivy was AMAZING!! They were so kind and were quick and to the point when it came to addressing my issue. Fantastic support chat experience.
Shyann B.
5 out of 5 stars
Roxanne was extremely helpful and professional. Great support and the support staff and management seems to be very aware of what they are doing. Tech influencers praise Razer laptops for a reason, and I am happy to say it's well deserved :)
Tonislav I.
5 out of 5 stars
This is the best customer service i ever received. I guess the only way to improve is to reduce the number of automated responses because that annoys everyone but at the same time i understand that makes your work easier. I guess be more real rather than those automated responses. Otherwise, i would give 11/10 for the service.
Mehmed E.
5 out of 5 stars
I'm really pleased with how the support team handled my issue. It was one of the rare times I didn't feel like they were stalling to avoid addressing the warranty part. Thanks for your help!
Ali F.
5 out of 5 stars
Patrick went above and beyond to help me the best he could. He was very kind and very eager to help at all times. It made my experience with Razer customer service very pleasant and would very much do it again if I had any issues thanks again. :)
Jessica H.
5 out of 5 stars
Wonderful support and fast correspondance in solving the issue. Great work!
Vojislav S.
5 out of 5 stars
The rep was really, really nice to me. He was not rude, nor tried to make me feel incompetent in any way. Instead was very helpful in educating me on my Razer software.
Gregory S.
5 out of 5 stars
The support staff so nice. They try to solve my issue with all available on hand and also advise me to the best solution for the issue.
Anonymous
5 out of 5 stars
Amazing customer service!! Will be a lifetime customer.