Razer BlackWidow Ultimate 2017 | Razer Support
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Razer BlackWidow Ultimate 2017 Support

Does the BlackWidow Ultimate "2017" come with software support?
Yes, Razer Synapse 2 supports the Razer BlackWidow Ultimate "2017", offering advanced lighting effects customization, macros recording, and more.
Is the Razer BlackWidow Ultimate 2017 water and dust resistant?

Yes, the latest Razer BlackWidow Ultimate 2017 comes with water and dust resistant feature, tested up to IP54 certification.

IP54

Dust protected. Limited ingress of dust permitted. Will not interefere with operations of the equipment. Two to eight hours. Protected against water splashed from all directions. Duration five(5) minutes, shall have no harmful effect.

Can I take the entire BlackWidow Ultimate 2017 keyboard and wash it?
The keyboard can't be submerged. The keyboard is IP54 rated and is water and dust resistant, but not "waterproof." If you need to wash it be sure to leave the keycaps on.
How is the BlackWidow Ultimate 2017 different from the existing BlackWidow Ultimate 2016?
New improvements have been made to the latest BlackWidow Ultimate 2017, which now has water and dust-features, tested up to IP54. This makes the BlackWidow Ultimate 2017 more durable than ever.
How is the lighting on the Razer BlackWidow Ultimate 2017 different from its predecessors?
The Razer BlackWidow Ultimate 2016 introduces lighting technology from the Chroma line and has a built in LED controller like the BlackWidow Chroma. This allows for the same dynamic lighting effects as the Chroma counterpart for its green LED's and gives complete control of the keyboard's lighting system. However it will not support the Chroma SDK.
Will the Razer BlackWidow Ultimate 2017 be available in all regional layouts and switch types?
Yes, the BlackWidow Ultimate 2017 will be available in all regional layouts and switch types as the BlackWidow Ultimate 2016 edition.
My Razer keyboard keeps changing the default language on my system when Synapse is opened.
Razer keyboards have a default language set in their firmware. Once Razer Synapse loads up it will read the default language on the keyboard and set the system keyboard to that layout. To change the default layout, you'll need to go back into your system settings and change it to your preferred language layout after you restart your computer and start synapse. We are aware of this inconvenience and are looking into improving this in the future.
Why does the Razer BlackWidow Ultimate 2017 not have any audio jack or USB pass through?
The Razer BlackWidow Ultimate 2017 comes with IP54 water and dust resistant certification which required the removal of both audio and USB pass through.
Can I program the "FN" key on my Razer BlackWidow Ultimate 2017?
You cannot customize the function of the FN button. This key is used for various functionalities including on-the-fly macro recording, changing keyboard LED, switching to gaming mode etc.
Can I use On-the-Fly Macro Recording without installing Razer Synapse? Do I have to keep the application running by keeping the system tray icon open?
On-the-Fly Macro Recording will only work when Razer Synapse is installed on your system. The system tray icon should show up in the Windows Taskbar. If you start the recording without Razer Synapse, the LED for the On-the-Fly Macro Recording on the Razer BlackWidow Ultimate 2017 will blink three(3) times and go off instead of remaining lit. Please install Razer Synapse and allow the system tray application to run in order to make use of this recorder.
Do I need software drivers to use the Razer BlackWidow Ultimate 2017?
You may use the standard keyboard functions by simply plugging the Razer BlackWidow Ultimate 2017 to any available USB port on your computer. However, you will need to download Razer Synapse to enable advanced features such as macro recording and profile settings.
Does the Razer BlackWidow Ultimate 2017 have anti-ghosting capability? How about N-key rollover?
Yes, the Razer BlackWidow Ultimate 2017 features a gaming optimized key matrix that allows the recognition of up to ten(10) simultaneous key presses. N-key rollover (NKRO) only works with a direct connection to a native PS/2 port on the computer which provides for other limitations that USB overcomes. The Razer BlackWidow Ultimate 2017's gaming optimized key matrix serves a similar purpose while using an ordinary USB port.
How do I clean my Razer BlackWidow Ultimate 2017?

If you wish to clean under the key caps, Razer suggests holding the unit upside down and/or using compressed air from a can. We do not recommend removing the keycaps from your mechanical switches. The overall finish can be cleaned with wipes generally used for cleaning your computer monitor or sunglasses. Please ensure that the surface is free of large dust particles or debris before wiping the surface with any product. Wiping debris into the surface can lead to minor scratches on the surface of the unit. We suggest unplugging the device from your computer before cleaning.

IMPORTANT NOTE: Under no circumstances should you ever submerge the keyboard in any type of liquid. Submerging the keyboard in any liquid will void the warranty on your keyboard.

How do I remove the key caps from my Razer BlackWidow Ultimate 2017?
Razer does not recommend removing keycaps from the Razer BlackWidow Ultimate 2017. Several caps have springs that are very difficult to replace once the cap has been removed. Excessive force can also damage the key itself. If you desire to clean under the key caps, Razer suggests holding the unit upside down and/or using compressed air from a can.