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What Our Customers Are Saying
5 out of 5 stars
I think that even now, it is very, very, very sufficient. The kindness, problem-solving ability, and response method in responding to my inquiries were excellent.
Jinsung K.
5 out of 5 stars
Wonderful work from the incredible team at Razer.
Martell T.
5 out of 5 stars
Very nice lad. Would be much better place with more people like Gerald.
Anna P.
5 out of 5 stars
Absolutely fantastic. Went above and beyond what was needed. Thank you.
Natalie T.
5 out of 5 stars
I've used Razer products for years and they have never failed me with their awesome customer service!
Valente N.
5 out of 5 stars
He is THE BEST at his job, unmatched in comparison. Deserves a raise, razer hook him up :D
Amaar K.
5 out of 5 stars
Had a nice experience with Renz and even though my problem was not solved right now, it was escalated to the right team to fix my issue.
Igor S.
5 out of 5 stars
I came into the chat with the understanding that my issue is considered wear and tear and wouldn't be covered. I was hoping to purchase a replacement panel but, having checked the replacement parts page on the webside, had the expectation coming in that it may not be possible, which was confirmed. I was, though, expecting that to be the end of it. I appreciate the fact that it's been submitted to the warranty team to see if a replacement might be a possibility as the worst that can happen is that they say no. Thank you again for the help with this, regardless of the final outcome the assistance I received was greatly appreciated.
Stephen N.
5 out of 5 stars
Hire more people like Rizza! I own about 5 different products from Razer because i love the brand and products, but now i love the customer support! Thank you Rizza!
Angel D.
5 out of 5 stars
Professional and clear with responses. Explained in detail and made my first experience a great one with razer customer service!
Anonymous
5 out of 5 stars
Steve S. was amazing, efficient and very friendly! The man is a champ! thank you so much!
Luca A.
5 out of 5 stars
Best support experience I’ve had in a very long time. They figured out the problem and help me out immediately.