us

Choose Your Region

Select your country so as to get support for your region.

Razer Panthera Support

How do I clean my Razer controller?
We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer controller please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer controller.
Will there be a wireless version?
There is no plans for a wireless version at the moment.
My Razer product is out of warranty, can it be repaired?
Due to the shipping and labor costs involved in performing manual repairs, Razer does not offer repair services for peripherals that are out of warranty. You may be able to find certain spare parts to keep your Razer gear in top shape from our accessories page: here
Do you have spare parts available?
We do not carry internal parts such as mouse sensors. However we do have certain spare parts available for purchase from the Razerstore: here
How long is my warranty?
Product warranty lengths differ depending on your Razer product. For example, mice have a two year limited warranty, while keyboards have a one year limited warranty. Please see full details for warranty lengths: here
What kind of modding is acceptable without voiding the warranty?
Basically anything that does not involve opening and modifying the PCB.
I think my Razer product is defective and would like an RMA/Exchange
If you were unable to troubleshoot and resolve any issues you are having with the knowledgebase (FAQ), do not hesitate to contact us here or call 1-888-697-2037.
My Razer product does not work correctly with a specific program or game. What should I do?
If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application. If the Razer device functions properly in another application then the program is likely the cause of the issue.  Please feel free to contact customer support here to report the issue and see if there are any fixes or workarounds for the issue.